1. Information We Collect

• Name: Your full legal name as it appears on official identification documents.
• Contact Information: This includes your email address and phone number.
• Financial Information: For transactional purposes, we collect bank details and digital wallet addresses.
• Transaction History: A record of your past transactions with WalesBNG.
• Identity Verification Documents: To comply with regulatory requirements, we collect and verify official identification documents.

2. How We Use Your Information

• Facilitating Services: Used for gift card trading, crypto transactions, and e-funds services.
• Identity Verification: For compliance with legal and regulatory requirements.
• Legal Compliance: Includes AML and KYC regulations.
• Fraud Prevention: Used to detect and prevent fraudulent activities.

3. Information Sharing

We do not share your personal information with third parties unless required by law or necessary to fulfill our services. Stringent confidentiality measures are in place.

4. Data Security

• Encryption: Secure data during transmission.
• Access Controls: Authorized personnel only.
• Regular Audits: Identify and address vulnerabilities.

5. Transaction Information

Transaction details related to services are retained securely and treated with confidentiality.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage preferences via browser settings. Continued use implies consent unless changed.

7. Marketing Communications

Users can opt-in/out of marketing during registration or via account settings. Communications include promotions, newsletters, and updates.

8. User Responsibilities

Users must secure their accounts using strong passwords and enabling two-factor authentication where available.

9. Incident Response and Notification

In the event of a breach, users and authorities will be notified promptly. We’ll provide mitigation steps and ensure future prevention.

10. Children's Privacy

Services are for users 18+. We do not knowingly collect data from minors and will remove such information if discovered.

11. Governing Law

Governed by the Nigerian Data Protection Act 2023.

12. Consent

By using our services, you consent to the practices outlined in this notice.

13. Data Processing Basis

Based on contract performance, legal obligations, and legitimate interests.

14. Right to Withdraw Consent

Users may withdraw consent anytime. This does not affect prior lawful processing.

15. Data Portability

Users may request their data in a machine-readable format by contacting support. Identity verification required. Requests processed within 3 working days.

16. Updates to this Privacy Notice

Notice will be updated as needed. Significant changes will be communicated.

17. Contact Us

For questions, email us at [email protected].